Job Description

Job Description:
User Support Technician
LDCELLULAR LTD.

Job details
Location: Kelowna, BC
V1X 4H9
Workplace information: On site
Salary: 37.00 hourly / 35 to 40 hours per Week
Terms of employment
Permanent employment
Full time
Starts as soon as possible
Vacancies: 1

Overview
Languages
English

Education
Secondary (high) school graduation certificate
Experience
7 months to less than 1 year

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities
Tasks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities
Support for newcomers and refugees
Support for youths
Support for Veterans
Support for Indigenous people
Support for mature workers
Supports for visible minorities
Who can apply to this job?
The employer accepts applications from:

Canadian citizens and permanent or temporary residents of Canada.
Other candidates with or without a valid Canadian work permit.
How to apply
Direct Apply
By Direct Apply

By email
hr.ldcellularltd@outlook.com