1 Years +
$ 25.00 - $ 29.00 / Hour
Victoria, British Columbia
Q Pizza Victoria is currently seeking an Office Manager for our restaurant in Victoria, BC. We as Owners are passionate for cooking, determined to provide great service and always at the ready to do the grind. We are great at on-the-floor operations but need an Ace to manage the office side of our business. We are looking for a passionate and experienced office manager who can manage our day-to-day administrative operations including accounting, payroll, human resource management, scheduling, banking, bookkeeping, marketing, advertisement, public relations, vendor relations, billing, taxes, business documents with the municipal, provincial, and federal government as well as private entities etc. As a small business, we are looking for an all-star who manages all aspects of small business on the administrative side so we can focus on actual on-the-floor operations to provide quality food and great customer service. We can fully immerse ourselves in food business and customer relations knowing that administrative tasks are handled by an experienced and dedicated office manager. Following are some of the responsibilities and duties you are expected to perform:
• Take a self-driven lead to co-ordinate, review, evaluate, implement, and execute all administrative procedures and implement new administrative responsibilities effectively and efficiently.
• Manage daily sale reports, day closing, cash reports, and deposit tallies.
• Monitor bank statements, balance accounts, track and pay weekly invoices.
• Assign and follow up on queries and maintenance issues reported by owners and staff.
• Coordinate accounts receivables, payables, and staff payroll with the company accountant.
• Set up and manage the office, including payroll, documentation, forms, policies & procedures for effective administration.
• Submit required information to an accountant for timely payroll submission, remittance filing, GST filing, and processing of new employees.
• Coordinate with the accountant and CEO to manage accounts with various government agencies.
• Set up and maintain vendor accounts, compile inventory reports, staff performance reports, and financial statements.
• Manage business profiles and marketing on platforms like Google, TripAdvisor, Yelp, and Bing.
• Must be willing to learn and manage various systems such as updates to POS system, scheduling systems, instore & 3rd party online ordering as well as delivery system management, responding to reviews with appropriate feedback on Google, yelp, trip advisor, etc. to maintain optimal rating and prompt feedback by addressing customer complaints.
• Work with the delivery integration partners and internal teams to optimize the menu for delivery services.
• Communicate and resolve customer complaints in collaboration with the restaurant manager.
• General administrative tasks within an office environment.
Employment Requirements: -
• A College program in business administration, economics, or commerce with combined experience of at least 1 year in administrative services or office management.
• Candidate must have knowledge of general administration, must be able to multitask and manage different aspect of a small business in multirole capacity.
• Must be knowledgeable in google productivity software (Docs, Sheets, Drive), MS office.
• Must be able to multitask and work in fast paced environment, maintain positive attitude, motivate staff.
• Must be willing to travel when required.
• Must be willing/able to work weekdays and weekends.
• Candidate must be moderately proficient in English.
Additional Information: -
• Start Date: ASAP
• Job Location: Q Pizza ( 2-4517 West Saanich Rd, Victoria BC V8Z3G3)
• Type of Employment: Permanent-Full Time, 30-40 hours/week
• Salary: $25-29/ hour
• Posting Effective until position fulfilled.
Contact (To apply):
Email your resume to: qpizza4517@gmail.com
We are an equal opportunity employer encouraging applications from all qualified candidates specifically from traditionally underrepresented groups such as Indigenous persons, vulnerable youth, newcomers, and persons with disabilities. We would appreciate your contribution in the diversification of our organization.