Job Description

Location: 3262 Midland Ave, Suite E108, Scarborough, ON M1V 0C4
Salary: $36.00 hourly / 40 hours per Week
Terms of employment: Permanent employment Full-time, Day, Evening, Night, Weekend
Starts: as soon as possible
Benefits: Discounted or free drinks, 10 days paid vacation
Vacancies: 1 vacancy

Job requirements
Languages: English
Education: Secondary (high) school graduation certificate
Credentials: Food Safety Certificate, Safe Food Handling certificate
Experience: 1 year to less than 2 years
Responsibilities
• Supervise and co-ordinate activities of staff preparing and serving tea beverages
• Establish and maintain work schedules to ensure efficient operations
• Train staff in job duties, sanitation and safety procedures
• Ensure that tea beverages and service meet quality control standards.
• Prepare budget and cost estimates
• Address customers' complaints or concerns and provide solutions to enhance the guest experience
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit operational reports, including sales and inventory updates
• Manage cash handling and ensure accurate daily reconciliation
• Requisition or order materials, equipment and supplies to maintain operations
• Conduct performance reviews
• Supervise and co-ordinate activities of workers
• Organize and maintain inventory to minimize waste and shortages
• Provide recommendations on drink selections by assisting customers in selecting tea and drink options based on preference
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Hire, train and supervise staff to maintain a high standard of service
• Supervise staff in various areas of responsibility
• Ensure service and ambiance reflect the poetic and leisurely atmosphere of Eastern tea culture

Additional information
Transportation/travel information: Public transportation is available
Work conditions and physical capabilities: Fast-paced environment, Combination of sitting, standing, walking; Physically demanding, Attention to detail
Personal suitability: Client focus, Efficient interpersonal skills, Team player, Initiative

How to apply
By email: chahalo.scarborough@outlook.com

How-to-apply instructions
Here is what you must include in your application: Resume and Cover letter
Include this reference number in your application: SC-101
Please answer the following questions when applying:
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?