Job Description

Business Legal Name: HAMILTON AFRICAN CARIBBEAN STORE LTD
Business Address:
858 upper James Street, Hamilton, ON L9C 3A4
Position Title & # Of Vacancies: Customer service supervisor - retail – 1 vacancies
Languages
English
Education
• College/CEGEP
• or equivalent experience
Experience
1 year to less than 2 years
Work setting
• Retail business
• Wholesale establishment/store
Responsibilities
Tasks
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers
Supervision
• 5-10 people
Experience and specialization
Additional information
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Standing for extended periods
Weight handling
• Up to 23 kg (50 lbs)
Personal suitability
• Organized
• Reliability
• Team player
• Dependability