Job Description

Job Location: 377 Old Hope Princeton Way Hope, BC V0X 1L4

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 2 years to less than 3 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities:

Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

Work conditions and physical capabilities:
Attention to detail
Standing for extended periods

Personal suitability:
Client focus
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability

Email: canadasbestvalueinn377@gmail.com