Customer Service Manager

Job ID 5997982
Posted on 22/Apr/2021 to 19/Oct/2021
Employer: Body Friend
Experience: 3 - 5 Years
$ 31.25 / Hour
Coquitlam, British Columbia

Job Description

-Position: Customer Service Manager
-Vacancy: 1
-Work Hours: 8 hours per day or 40 hours per week (Full-time), Permanent
-Wage: $31.25 per hour
-Benefit: 10 days paid vacation per year
-Work location: #2324- 2929 Barnet HWY, Coquitlam, BC V3B 5R5

Job Duties:
• Check customers' response and degree of satisfaction after sales of company products.
• Response to customers' enquiries and explain products details and usage details to customers.
• visit customers' location and explain solutions or resolve the problems with technicians when problems of products occur.
• Arrange a schedule for company technicians to solve the difficult problems as soon as possible.
• Resolve customer complaints, take customer feedback, and implement policy such as a returns credit system to improve and maintain customer service
• Aid in developing strategies for the advertisement and marketing for sale of massage chair

Job Requirements:
-Experience: Minimum 3 years of customer service experience
-Language: English is required
-Education: Completion of College Diploma

Job Application Submission:
-By Email:
-By Mail: Body Friend, #2324- 2929 Barnet HWY, Coquitlam, BC V3B 5R5

Associate Degree
Job Type