Front Desk Agent

Job ID 5997735
Posted on 26/Mar/2021 to 22/Sep/2021
Employer: Quality Inn Airport
Experience: 0 - 1 Years
$ 13.00 / Hour
Dieppe, New Brunswick

Job Description

Job Location: Dieppe, NB
Salary: $13.00 hourly for 8 to 32 hours per week
Terms of employment: Permanent, Part time
Working hours: Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, Early Morning, Morning
Start date: Starts as soon as possible
Benefits: Group Insurance Benefits
Vacancies: 2 vacancies

Job requirements

Secondary (high) school graduation certificate or equivalent experience

7 months to less than 1 year

Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Business Equipment and Computer Applications

Word processing software; Spreadsheet; Multi-line switchboard; Internet; Database software; Central reservation system (CRS); Computerized bookkeeping system

Work Setting
Hospitality industry; Hotel, motel, resort

Security and Safety

Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods

Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized

How to apply
By email

By phone
506-858-8880 Between 07:00 AM and 03:00 PM

By fax

By mail
370 Dieppe Boul
Dieppe, NB E1A 8H4

In person
370 Dieppe Boul
Dieppe, NB E1A 8H4
Between 07:00 AM and 03:00 PM

Secondary School
Job Type